| Aktion Inc Matrix Product and Service Agreements | AR | AZ | CA | CO | CT | DC | FL | GA | IA | IL | IN | KS | KY | LA | MA | MD | ME | MI | MN | MO | NC | ND | NE | NV | NJ | NM | NY | OH | OK | PA | RI | SC | TN | TX | UT | VA | WA | WI | WV | |||
| Single Rate States - Use noted tax rate | 9.20% | 6.35% | 6.00% | 7.00% | 6.00% | 6.25% | 6.00% | 6.00% | 6.63% | 7.00% | ||||||||||||||||||||||||||||||||
| AS | Assessments | On-site | N | N | N | N | Y | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | Y | |
| AS | Assessments | Remote | N | N | N | N | Y | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | Y | |
| CN | Consulting | On-site | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | Y | N | N | N | N | N | N | N | N | Y | |
| CN | Consulting | Remote | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | Y | N | N | N | N | N | N | N | N | Y | |
| CU | Customizations | On-site | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | Y | N | N | Y | Y | N | N | N | N | Y | |
| CU | Customizations | Remote | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | Y | N | N | Y | Y | N | N | N | N | Y | |
| DM | Data Migration | On-site | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | Y | N | N | N | N | N | Y | N | N | N | N | N | |
| DM | Data Migration | Remote | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | Y | N | N | N | N | N | Y | N | N | N | N | N | |
| EX | Extensions | On-site | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | Y | N | N | Y | Y | N | N | N | N | Y | |
| EX | Extensions | Remote | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | Y | N | N | Y | Y | N | N | N | N | Y | |
| FM | Forms | On-site | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | Y | N | N | Y | Y | N | N | N | N | Y | |
| FM | Forms | Remote | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | Y | N | N | Y | Y | N | N | N | N | Y | |
| HI | Hardhare Install | On-site | Y | N | N | N | N | N | Y | N | N | N | N | Y | Y | N | N | N | N | N | Y | N | Y | N | Y | N | Y | Y | Y | Y | N | Y | N | N | Y | Y | N | N | Y | Y | Y | |
| HI | Hardhare Install | Remote | Y | N | N | N | N | N | Y | N | N | N | N | Y | Y | N | N | N | N | N | Y | N | Y | N | Y | N | Y | Y | Y | Y | N | Y | N | N | Y | Y | N | N | Y | Y | Y | |
| IN | Installation | On-site | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | N | N | N | Y | N | Y | N | Y | N | Y | Y | N | Y | N | Y | N | N | Y | Y | N | N | Y | Y | Y | |
| IN | Installation | Remote | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | N | N | N | Y | N | Y | N | Y | N | Y | Y | N | Y | N | Y | N | N | Y | Y | N | N | Y | Y | Y | |
| IR | Inquiries & Reports | On-site | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | Y | N | N | Y | Y | N | N | N | N | Y | |
| IR | Inquiries & Reports | Remote | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | Y | N | N | Y | Y | N | N | N | N | Y | |
| NE | Network Engineering | On-site | N | N | N | N | Y | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | N | Y | N | Y | N | Y | N | N | N | Y | N | N | N | Y | Y | |
| NE | Network Engineering | Remote | N | N | N | N | Y | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | N | Y | N | Y | N | Y | N | N | N | Y | N | N | N | Y | Y | |
| PM | Project Management | On-site | N | N | N | N | Y | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | Y | |
| PM | Project Management | Remote | N | N | N | N | Y | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | Y | |
| RE | Repair/Maintenance/Troubleshoot | On-site | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | Y | Y | N | Y | N | Y | N | N | N | Y | N | N | N | Y | Y | |
| RE | Repair/Maintenance/Troubleshoot | Remote | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | Y | Y | N | Y | N | Y | N | N | N | Y | N | N | N | Y | Y | |
| TE | Travel | On-site | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | Y | Y | N | Y | N | Y | N | N | N | Y | N | N | N | Y | Y | |
| TE | Travel | Remote | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | Y | Y | N | Y | N | Y | N | N | N | Y | N | N | N | Y | Y | |
| TN | Training | On-site | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | Y | |
| TN | Training | Remote | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | Y | N | N | N | N | N | N | N | N | Y | |
| TP | Third Party Integration | On-site | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | Y | N | N | Y | Y | N | N | N | N | Y | |
| TP | Third Party Integration | Remote | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | Y | N | N | Y | Y | N | N | N | N | Y | |
| TV | Travel | On-site | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | Y | |
| TV | Travel | Remote | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | N | Y | N | N | N | N | N | N | N | N | N | N | N | N | Y | |
| "Y" = Taxable | ||||||||||||||||||||||||||||||||||||||||||
| "N" = Not Taxable | ||||||||||||||||||||||||||||||||||||||||||
| "NA" = Not applicable | ||||||||||||||||||||||||||||||||||||||||||
| Y% = Partial tax amount charged | ||||||||||||||||||||||||||||||||||||||||||
| "NT" = Not Registered / nexus not established | ||||||||||||||||||||||||||||||||||||||||||